Field Notes
From Spreadsheets to Systems: A Caribbean Business Story
This is a composite, illustrative scenario modelled on common operational patterns we see in Caribbean distribution businesses, not an account of a specific completed engagement.
Picture a Kingston-based distributor running five spreadsheets, three WhatsApp groups, and one very stressed operations manager.
The before
Stock arrives at the warehouse. Someone counts it. That count goes into a spreadsheet. Someone emails the spreadsheet to the office. Someone else updates the inventory spreadsheet. A third person checks both before confirming orders. When the numbers do not match, which happens weekly, someone walks the warehouse and counts again.
The system
A custom inventory system with barcode scanning, real-time stock levels, automated reorder alerts, and integrated reporting, deployable across multiple locations.
The modelled outcome
Admin time modelled to drop meaningfully. Stockouts trending toward zero. Month-end reconciliation modelled to fall from days to hours. These are modelled figures for an illustrative scenario, not a measured result.
