The Real Cost of Bad Software: An Operational Audit Guide

Frustration is visible. Cost is not, until you audit it.

Time audit

Track how many hours per week your team spends on data entry, reconciling discrepancies between systems, manually building reports, chasing information that should be automatic, and fixing errors caused by manual processes. Multiply those hours by loaded labour cost and the number adds up fast.

Error cost

Every manual data-entry point is an error point. Track the cost of stockouts, overorders, missed deadlines and incorrect invoices caused by data moving through human hands.

Opportunity cost

The most expensive cost is the one you cannot see: the work your team would be doing if they were not buried in administration.